Module 1: Introduction To Hoshin Kanri

• Understand the basic definition and principles of Hoshin Kanri

• Outline the difference between daily management and a “Hoshin”

• Know the history of Hoshin Kanri

• Understand how Deming’s Plan, Do, Study, and Act model fits into Hoshin Kanri

• Identify who is involved in the Hoshin Kanri planning process

Module 2: Gathering Data

• Understand the many ways to collect organizational data

• Know the components included in an environmental scan

• Identify the components in a SWOT analysis

• Understand how to gather information from the employees within your organization

• Know the importance of the “Voice of the Customer”

• Understand how to measure the organization  

Module 3: The Hoshin Kanri Matrix

• Recognize the difference between a target and a mean

• Identify the stages in calculating a Hoshin matrix

• Understand the methodology behind the relationship matrix

• State the meaning for the symbols used in a Hoshin Kanri matrix

• Calculate a Hoshin Kanri matrix

Module 4: Rooms in a Hoshin Matrix

• Know where specific data goes in a Hoshin Kanri matrix

• Understand the meaning of targets, means, importance weight, competitive assessment, competitive index, owners, measures, actuals, goals, organizational difficulty and importance ratings

• Review completed Hoshin Kanri matrices • Identify an “X”matrix  

Module 5: Deploying the Hoshin Matrix

• Define the term “Catch Ball”

• Know the time frame for the deployment of a Hoshin Kanri plan

• Understand who should be involved in the review process in Hoshin Kanri

• Describe the necessary configuration for Hoshin Kanri deployment

• Explain the components found in an Hoshin Kanri action planning sheet

• Learn how to analyze actions that sub-optimize organizational effectiveness

Module 6: Leadership in a Hoshin Environment

 • Understand the role that a leader plays in an organization

• Identify a leader’s customers in a Hoshin Kanri environment

• Understand the four components to organizational change

• Define team building as a critical skill set • Identify effective organizational communication

• Recognize the roadblocks to creating an environment that supports Hoshin Kanri

More about Hoshin!!

Hoshin Defined

Hoshins, or breakthrough ideas, are the aspects to strategic planning that move the organization into greater areas of innovation and creativity.  These breakthrough ideas are driven by what the marketplace is doing, best in class operational and strategic focus, and most importantly, what the customer expects from your company.

Hoshin has been called the application of the plan-do-study-act model to the management process.  The plan, do, study and act model is also called the Deming cycle or the Shewhart Model.  The foundation for this model was created by Dr. Walter Shewhart working in the Bell Telephone Laboratories in the 1920’s conducting research on methods to improve quality and lower costs.

Shewhart developed the concept of control with regard to variation, and came up with continuous improvement.  Doctor Deming built upon Shewhart’s work and took the concepts to Japan following world war two. There, Japanese industry adopted the concepts whole heartedly.  The resulting high quality of Japanese products is world renowned.

Click here for a complete four phase Hoshin Kanri example!

Hoshin Principles

The Term “Hoshin Kanri”

Hoshin is composed of two Chinese characters, "ho" and "shin."  "Ho" meaning method or form, and "shin" meaning shiny needle or compass.  Taken together, the word "hoshin" means a methodology for strategic direction setting.  It is the guiding strategic process that aids an organization as they make their way through a foggy environment into a clear and shining future.

Module 1 of our on-line Hoshin Kanri Module

The Hoshin Kanri Process
Robust methodology for implementing change...

Hoshin Kanri is a step-by-step strategic planning process. The literal translation of Hoshin Kanri can have several American meanings. "Ho" meaning method or form and "shin" meaning shining needle or compass. Kanri means management or control; a methodology for strategic direction setting.

Hoshin Kanri provides an elegant method for creating a comprehensive communication system between all levels of employees, keeping everyone focused on meeting organizational goals.

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Change Management
Key concepts in creating positive change...

We conduct facilitated team sessions around the issues of organizational change. We have studied change in organizations for the past twenty five years and have created a model of why things don't change for the better and what a company can do to create positive improvement. 

All change management sessions are highly tailored to meet the needs of the organization and the challenges and changes they are facing.

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Organization Development
Change is the only constant in organizational growth...

Working with executive management teams, we facilitate the groups understanding of the competition, the current environment, and what it will take to become a top performing organization. 

Customized sessions on visioning, missioning, and planning are designed to create a solid road map with tactics that can then be transferred into team charters and communicated throughout the organization.

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