Team Development
2 Day Workshop - 16 Participants

When it comes to an organization’s employees, teams, products, etc., people talk about “Quality”, but what does the word really mean?  How do you really determine quality and deal with the issues detracting from high quality?  Team Development provides participants with the knowledge they need to identify and analyze organizational problems impacting continuous improvement environments.  Deming’s Shewhart Cycle is the foundation for this course, providing the tools and techniques needed to solve problems quickly. 

This LearnFirm.com course includes exercises, knowledge quizzes, and scenario evaluations.  Students can either read the script or listen along as an audio portion talks them through the material. 

Participants are required to apply the tools learned to review a scenario and identify, analyze and ideally solve a specific problem.  Case study simulations and specific condition evaluations allow participants to fully understand when and where to use each tool.  A comprehensive workbook recaps all the course highlights, giving learners a reference they can use well after the course is completed.

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Learning Objectives

- Understand the Plan, Do, Study Act of quality

- Know what makes effective team work

- Identify different types of teams in an organization

- Recognize which tools identify issues

- Know which tools analyze problems

- Describe tools that both identify issues and analyse issues

- Analyze scenarios and determine the correct application for each tool

- Solve quality issues using:

Brainstorming

Nominal Group Techniques

Flow Charting

Affinity Diagrams

Cause and Effect Diagrams

Force Field Analysis

Dot Plots

Tree Diagrams

Pareto Diagrams

Scatter Diagrams

Prioritization Matrices

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Target Audience

Management

Team Leaders

Team Members

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Contact us for details on group pricing.

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